At ZiroSugar Foods, we are committed to delivering our products safely and on time. This Shipping & Delivery Policy explains how orders placed on https://zirosugar.com are processed and delivered.
1. Order Processing Time
All orders are processed within 1–2 business days after successful payment.
Orders are not shipped on Sundays or public holidays.
During high-demand periods or promotional sales, processing times may be slightly longer.
2. Shipping Locations
We currently ship across India.
International shipping is not available at this time.
3. Delivery Timeline
Estimated delivery time is 3–7 business days after dispatch, depending on your location.
Delivery timelines may vary due to:
Remote area locations
Courier delays
Weather conditions
Unforeseen logistical issues
4. Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before payment.
Any free-shipping offers will be mentioned on the product or checkout page.
5. Courier & Logistics Partners
We use reliable third-party courier partners to ensure safe and timely delivery of orders. Courier partner selection depends on serviceability of the delivery location.
6. Order Tracking
Once your order is shipped, tracking details will be shared via:
Email
SMS (if provided)
You can track your shipment using the tracking link provided.
7. Delivery Attempts
Courier partners usually make 2–3 delivery attempts.
If delivery fails due to customer unavailability or incorrect address, the order may be returned to us.
Re-shipping in such cases may incur additional charges.
8. Incorrect Address or Delivery Issues
ZiroSugar Foods is not responsible for delays or non-delivery due to:
Incorrect or incomplete address provided by the customer
Incorrect phone number
Customer unavailable at the time of delivery
Please ensure all details are accurate at checkout.
9. Damaged or Tampered Packages
If the package appears damaged or tampered with at the time of delivery:
ZiroSugar Foods reserves the right to update this Shipping & Delivery Policy at any time. Any changes will be reflected on this page with an updated effective date.
